Your privacy is important to Carbonbicycle. So we've developed a Privacy Policy that covers how we collect, use and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection and use of personal information:

Here are some examples of the types of personal information Carbon-Bicycle may collect and how we may use it.

You may be asked to provide your shipping address and phone number after you place the order. It is needed for the delivery document to ensure the products can arrive successfully.

When you leave messages(some questions about our products) online, you have to leave correct mail address. Then we can reply you successfully. We will not disclose customer's mail address & personal information while we reply online messages.

The personal information we collect allows us to record the orders correctly. We have online order system to record each order,like when the order is placed, customer name, what products customer orders,shipping address & phone number, payment transfer NO., shipping date,and tracking number. All these information is list on the order system, then it will be better for us to ensure all orders are manufactured by turn & shipped by turn. And it is good for orders manage.

For some customers, they do not like us to share their logo design and pictures of their producst. Also, we have done some OEM for some customers' products.We will not share their information with anyone else.

Carbonbicycle takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Carbonfan Bicycle online Store & Paypal payment use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected.. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.

To make sure your personal information is secure, we communicate our privacy and security guidelines to Carbonbicycle employees and strictly enforce privacy safeguards within the company.